Power to your people

GREYS SALON
At Greys, teamwork is essential to the everyday running of our salon. Therefore, we run a motivational scheme based on incentives for staff who meet their targets. By offering this, 
not only do we ensure that our targets as a salon are met, but also employee satisfaction levels remain high.

Primarily, it’s a case of coaching and guiding the individual team members in how to keep score as the week progresses. A clearly defined commission/bonus structure allows them to see exactly what they will get when they hit a predetermined target. The team member will need to know, on a Friday for example, how they need to perform to reach the next level of their bonus structure so that they do not miss a target for that day and then for that week.

The incentive may be based on an ‘up sale’ of recommended services, either retail, in-salon treatments and/or colour work. The scheme is driven by the managers at each salon to encourage the best possible service at all times.

By offering incentives, it makes for a more focused sales pattern routine and creates healthy in-salon competition between team members. A committed, hard-working team combined with constant motivation is a great formula for success!

This article first featured in Business Builder, the monthly advice cards from L'Oréal Professionnel Business Max and HEAD For Business. For your own binder and cards, simply contact Laura at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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