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PEOPLE

People Power Hour		People Factsheets
People skills: What you need to know Assertiveness in the workplace Be a people manager Keep them loyal The importance of self esteem Attitude test		Dealing with Absence How to get people to do what YOU want Recruiting the Right Staff

People Notebook		People Worklife Challenge
How to conduct staff appraisals Create a great experience for your disabled clients Back for good Comfort is king Team players Mystery shoppers		Recruiting for business success Make your own manager Communication tricks Motivate and incentivise staff