An ideal match
L’Oréal Professionnel offers you an education programme that is second to none. Its London International Academy, Manchester Academy and regional venues bring together the most successful names in the industry as guest artists.
 From fresh-faced hairdressers
to advanced technicians, the
unique programme covers
courses for all levels, helping
to motivate and inspire you
while you’re learning – be
it creative, technical or
business education.
Want to find the best talent
to join your salon team? Then
keep reading to find out more
about the perfect programme
of education for you!
Performance Reviewing
& Interviewing Skills,
with guest artist Nergish
Wadia-Austin
This course focuses on the
management skills needed to
maximise each team member’s
productivity, showing the
manager how to conduct a
motivational performance
review, which will add pounds
of profit to the stylists’ columns.
It also guides you in tackling
performance issues with positive
results. Effective interviewing and
standard-setting techniques are
taught in the afternoon session.
Date: 21st April; 17th November
Venue: London Academy;
Leeds Crowne Plaza Hotel
Price: £220
To book this, or any other course, contact the L’Oréal
Professionnel International Academy on 020 8762 4200 or
visit www.lorealprofessionnel.co.uk for more information
 NERGISH WADIA-AUSTIN
In hairdressing,
we are so
absorbed
by wanting to
fill a vacancy
that little – if
any – thought
goes into the
type of person we want to
recruit in terms of ‘team fit’
and ‘customer profile fit’.
We need to think seriously
about the type of qualities we
are after, in terms of attitude,
skills and knowledge of
the potential candidate.
Advertisements should be
clear and concise, and
outline exactly what attributes
the desired candidate needs
to possess.
Interviews can often be
a traumatic experience. To
avoid this, we must ensure they
are organised and all potential
interruptions are avoidable.
During the interview, it is
essential to lay down what is
required of the candidate and
the standards they need to
meet in the salon. Clear
guidelines set out for your
future employee lends itself to
a much smoother transition into
your salon’s environment when
they begin their career with you.
If we approach recruitment
in this way, salon standards will
rise rapidly and unnecessary
disciplinary procedures will
fall dramatically.
|
