Julie Eldrett is a customer care consultant with over 35 years experience in the hair and beauty industry. She previously owned a successful salon business, but now delivers seminars to the hair and beauty industry and beyond, with clients including L’Oréal Professionnel, Daniel Galvin, Andrew Collinge, Saks Hair & Beauty and Toni&Guy – as well as the police service, dentists and estate agents! Julie is on hand to answer all of your People-related questions.