Know yourself

If you take the trouble to understand what kind of personality type you are, this information will really help you make the most of your positive attributes and enable you to control your negative personality traits.

For example, you may see your own positives as decisive, forward looking and competitive with tremendous energy. Other people, however, may see them as negatives and believe you are too controlling and aggressive. So to use people skills to your advantage you need to be careful about how aggressive and controlling you come across to others. It is important you consider compromise and alternative solutions when dealing with people. This should ensure you get the best results, both for the other person and for yourself.

Do you know your own personality? Take a complimentary personality test by visiting  www.julieeldrett.co.uk and clicking onto People Maps, where you’ll find some simple multiple-choice questions that will help reveal what personality type YOU are!

Don't mickey mouse around...

At a Disney management seminar a Disney outdoor entertainment designer, with 20 years experience, was asked the secret behind the Disney success. This is how he explained it:

"Look up at the Disney castle. At the base of the highest tower are a series of tremendously detailed gargoyles that you can barely see from the ground and yet they are also a part of our "magic formula". They are part of a thousand tiny details we are looking at but don’t consciously perceive. Individually they are nothing, but collectively they add up to a visual experience that the guest can’t find anywhere else.”

"It just takes one contradiction, one out of place stimulus to negate a particular moment experience.  Stick a felt tip brown paper sign up that says “keep out” or take a hosts costume away and put him in blue jeans and a tank top. It really doesn’t take much to upset it all.”

"What’s our success formula? Its attention to infinite detail, the little things, the minor picky points that others just don’t want to take the time, money or effort to do. It’s been our success formula. We’ll probably be explaining this to outsiders at the end of our next two decades in this business"